The miami server suffered a kernel panic this morning and crashed. We are working on getting the server online.
Update @ 10:00 p.m. EST — we have resolved the issue with the server and it’s now online. Update @ 9:40 p.m. EST — the server will not reboot. The technician is taking the server to a bench to run more diagnostics. Worst case scenario is the server has to be rebuilt and sites restored […]
Datacenter technicians have uncovered an issue with the powerbar located in the rack of servers that includes the Chippewa server. The issue could potentially cause an unintended power downtime or power fluctuation that could damage the PSU of servers connected to this powerbar. A maintenance window has been scheduled to replace the powerbar. The window […]
The datacenter is experiencing intermittent network issues that are affecting connections to the server. They are working as quickly as possible to resolve the issues.
The huron server has suddenly gone off line. We are investigating.
From Peer1: At approximately 1230 UTC on 22nd April, Cogeco Peer 1’s Network Service Centre (NSC) detected an issue at the Atlanta DC. We are currently investigating and will keep you informed on our progress.
Update @ 9:00 p.m. on April 10: The host3 server has been experiencing kernel panics that lock up the server, which forces us to reboot it. The techs at the datacenter think that updating the software for the RAID controller will resolve the issue. It will take about 30 minutes of downtime to complete the […]
UPDATE: The miami server is online. The miami server suddenly dropped offline at 9:40 p.m. EST. We are investigating.
UPDATE @ 12:23 p.m.: The host2 server is back online. UPDATE @ 11:30 a.m. : a module on the distribution switch failed, causing a network outage. The datacenter is working on replacing the module but have given no ETA on when work will be complete. The host2 server suddenly dropped offline at 10:30 a.m. EST. […]
One of the RAID drives on the new-huron server is in a degraded state and needs to be replaced. The server will be powered down at 2:30 a.m. EST on January 12 for the drive replacement. Downtime should not exceed 30 minutes. We apologize for any inconvnenience this may cause you. Verve Hosting